FAQ
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Donations. Who can we talk to?
For questions regarding Alterra Coffee donations and our donation policy, please refer to, fill out, and submit our Donation Request Application.
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Does Alterra offer opportunities for café franchising?
No, but we can provide a range of products and services to help you open your own café! Our wholesale department will provide you with everything you need to serve outstanding coffee, tea, and espresso:
+ high-quality coffee beans
+ specially sourced teas
+ brewing and espresso equipment
+ technical service 24 hours a day
+ extensive barista training
Please call (877) 273.3747 and speak with a sales representative to get started.
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Does Alterra have a corporate gifting program?
Yes. We will quote pricing, assist you in selecting your gifts, and arrange for delivery. Please call (877) 273-3747 to plan your corporate gifting with Alterra.
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Can Alterra help my group organize a fundraiser?
Yes, we have a convenient fundraising program for non-profit groups with special pricing on coffee and hot cocoa mix. Please review our Fundraising Information Packet and call (877) 273-3747 to get started (Please note: minimum $250 order).
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I'm opening a café. Can Alterra help?
Yes, our wholesale department will provide you with everything you need to serve outstanding coffee, tea, and espresso:
+ high-quality coffee beans
+ specially sourced teas
+ brewing and espresso equipment
+ technical service 24 hours a day
+ extensive barista training
Please call (877) 273.3747 and speak with a sales representative to get started.
- Does Alterra provide nutritional information?
Since all of our bakery and food products are made from scratch, every day, any attempt to provide nutritional information would ultimately be inaccurate. We use seasonal, local ingredients whenever possible and often shift recipes according to supply. As our recipes often change to maximize local ingredients and flavor, we are unable to provide specific information about calories, fat content, etc. If you'd like a list of ingredients for anything served in our cafes due to dietary concerns or restrictions, please contact us using the form to the right!
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